Privacy

Privacy Policy

Bella Essentia
Last updated: 16.02.2026

This Privacy Policy explains how Bella Essentia (“we”, “us”, “our”) collects and processes personal data when you visit or make a purchase from bellaessentia.com (the “Website”).

We process personal data in accordance with the General Data Protection Regulation (GDPR).

1. Controller Information

Bella Essentia
Blaustein
Baden-Württemberg, 89134
Germany

Email: [email protected]

The data controller responsible for processing personal data on this Website is Bella Essentia.

2. What Personal Data We Collect

A. Automatically Collected Data (Device Information)

When you visit our Website, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of access
  • Referring URL
  • Pages visited
  • Interaction behavior

This data is collected via:

  • Cookies
  • Server log files
  • Tracking technologies (if enabled)

B. Order & Contact Information

When you place an order or contact us, we collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number (if provided)
  • Payment details (processed securely by payment providers; we do not store full card details)

3. Purpose of Data Processing

We process personal data to:

  • Process and fulfill orders
  • Deliver products
  • Provide customer support
  • Send order confirmations and invoices
  • Prevent fraud and ensure website security
  • Improve website functionality
  • Comply with legal obligations

Legal basis under GDPR:

  • Art. 6(1)(b) GDPR – Contract performance
  • Art. 6(1)(c) GDPR – Legal obligation
  • Art. 6(1)(f) GDPR – Legitimate interest (security & optimization)
  • Art. 6(1)(a) GDPR – Consent (for marketing & non-essential cookies)

4. Cookies

We use cookies to:

  • Enable essential website functions
  • Improve user experience
  • Analyze traffic (if analytics is enabled)
  • Provide marketing (only with consent)

You can disable cookies via your browser settings.

If non-essential cookies are used, they will only be activated after your consent through a cookie banner.

5. Payment Processing

Payments are processed via secure third-party payment providers (e.g., PayPal, Stripe, bank transfer).

We do not store sensitive payment data such as full credit card numbers.

6. Data Sharing

We only share personal data when necessary, such as with:

  • Payment service providers
  • Shipping companies
  • IT hosting providers
  • Legal authorities (if required by law)

We never sell your personal data.

7. Data Retention

We store order-related data in accordance with German tax and commercial law (typically 6–10 years).

Other data is stored only as long as necessary for its intended purpose.

8. International Data Transfers

If service providers process data outside the EU, appropriate safeguards are implemented (e.g., Standard Contractual Clauses).

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time
  • File a complaint with your local supervisory authority

To exercise your rights, contact:
[email protected]

10. Minors

This Website is not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

11. Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page.